Soufiane
Rhafes

Hospitality is more than a job — it's a commitment

I am Soufiane Rhafes, a motivated Front Office Agent currently working at Premier Inn Doha Education City. I bring hands-on experience across multiple hospitality roles — from front desk reception to room service — and I am dedicated to delivering professional, guest-first service at every interaction.

I manage daily front office operations using Opera PMS, handling check-ins, check-outs, reservations, room allocation, payments, and guest profile management with accuracy and care. My background across Premier Inn, Atlas Terminus Hotel, and Ibis has given me a well-rounded view of hotel operations from multiple angles.

I take pride in being calm under pressure, detail-oriented, and guest-focused — qualities reflected in being ranked #1 in guest reviews for two consecutive months at Premier Inn Doha.